Booking Terms and Conditions

The Property Owner is William Cherry. The Client is the person in whose name the booking is made, and in addition, all those entered on the booking contract and on whose behalf the booking is made. The Client's contract is with the Property Owner.

• Good Housekeeping Deposit. A Good Housekeeping deposit of £100 will be held by the owner and this is returned to you after your departure, on leaving the property as found.
• Cleaning. The property will be cleaned prior to your arrival & after your departure. Although the property will be cleaned after your departure, it must be left in an orderly state & all kitchen utensils must be washed. Please note that smoking is not allowed inside the property but smoking is permitted on the balconies or roof terrace. Should the property require extensive cleaning then the owner reserves the right to withhold any monies from the security deposit to pay for the extra cleaning.
• Cancellation by the Client. Any cancellation must be by the Lead Client. Cancellation prior to 6 weeks before departure forfeits the booking deposit. Cancellation made within the 6 weeks prior to arrival will forfeit the total amount, less the refundable damage deposit.
• Cancellation by the Owner. In the very unlikely event that specific accommodation ceases to be available as booked and the owner is unable to offer the Client acceptable alternative accommodation the Owner will refund the Client all the money paid, and shall be under no other liability.
• Client Responsibilities. Only those persons named on the Booking Form may use the property without prior agreement. In the event that the maximum number allowed at the property is exceeded without prior agreement, the Owner reserves the right to refuse or revoke the booking at their sole discretion. The Client must keep the holiday accommodation in the same state of repair and condition as at the commencement of the holiday. Should any of the equipment or furnishings in the accommodation being occupied by the Client be lost or damaged the Client will be required to make immediate cash settlement with the Owner for any necessary replacement or repair either before or after their departure from the accommodation. Alternatively an agreed amount will be deducted from the damage deposit. The Client must abide by the community rules displayed in the property.
• Personal Travel Insurance. The Owner accepts no responsibility in the event that the Client has failed to arrange travel insurance.
• Damage. The Owner shall not be responsible for the death or personal injury of the Client or other person at the property unless this results from the proven negligence of the Owner. The Owner shall not be liable for any loss, breach or delay due to any cause beyond their reasonable control including though not limited to an act of God, explosion, flood, tempest, fire or accident, war or threat of war, civil disturbance, acts, restrictions, regulations, bye-laws, or measures of any kind on the part of any governmental or local authority, strikes, lock-outs, or other industrial actions or disputes or adverse weather conditions. In any such case he shall be entitled to treat the contract as discharged. In the event of such discharge the liability of the Owner shall be limited to the return of sums paid to them in respect of the unused portion of the holiday calculated on a pro rata daily basis. The Owner cannot be held responsible for the breakdown of mechanical equipment such as pumps, boilers, swimming pool filtration systems etc or for failure of public utilities such as water, gas & electricity. The Owner is not responsible for noise or disturbance originating beyond the boundaries of the holiday accommodation or which is beyond their control. The Owner is not responsible to changes made to the TV package by the service provider.
• Your Holiday Contact. In the event that you experience any problems during your holiday please contact the owner on the number provided.
• Tenancy We hope these conditions do not sound intimidating, they are designed to give you and all other tenants following you the most pleasant holiday possible.

Community & Pool Rules

The El Divino Complex is a residential community where some properties are rented to holidaymakers. It is a condition of your rental contract that you abide by the community rules. The Spanish law that governs this community, The Horizontal Property Act, states that owners and occupants must not carry out any activities in their property or in the other areas of the community which may cause damage or general inconvenience. In addition the community has agreed these rules:

• The gardens & pools are only for the use of residents and guests.
• Only emergency vehicles are allowed through the El Divino gates. Cyclists must dismount before entering.
• Residents must keep noise at reasonable levels.
• Pools must not be used between 10pm and 8am or when being cleaned.
• Everyone must shower before using the pool.
• Only swimwear and T-shirts are allowed.
• Parents must ensure their children can safely use the pool.
• Children under 7 years must be supervised by an adult.
• No diving or jumping.
• Only swimming aids are allowed, no inflatable boats, tyres, lilos or animals.
• Garden furniture is not allowed on the paved area around the pool.
• No glass, crockery or eating of food is allowed in the pool or garden areas.
• Barbecues are not allowed in the public areas.
• Animals must be kept away from the pool. Animals must not be allowed to foul any areas. Animal mess must be removed by the animal's owner. Dogs are not allowed in the garden areas and must be kept on a lead in other areas.
• No ball games are allowed.
• People renting a property are only allowed to use the pool nearest the property.
• Owners letting their properties must display these rules in their properties and make them part of the rental contract.

Please abide by the rules and help make El Divino an enjoyable place for owners and holiday makers. Thank you.

President of the Community